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ISP Reliability ?

Started by Arion Jul 27, 2002 at 6:29 PM 20 replies 500+ views

Original Post

Jul 27, 2002 at 6:29 PM

I guess this is more of a poll than anything. My ISP ( www.nexicom.net ) went down to day. Second time in one year, that I noticed anyway. They also messed up my web site once. Pretty reliable I think. When it does go down, it''s usually up again within an hour or so. Had a diddley ISP before this one ( www.kawartha.com ). They where down for long periods at least once a week. When I changed ISPs they never cleaned out my old web site. I think they sold the business, but maybe I still have two websites.

This ISP was so small, I had to go down and show their techy how to get the right info to get my web site up. He had no idea that you could ftp through DOS. What they did was give me the wrong directory for my web site. Anyway, what''s your ISP and how reliable is it ? Guy

munkie

Jul 27, 2002 at 7:36 PM

Optimum Online. Love ''em. Never had one problem in over 2 years.

MatrixCubed

Jul 27, 2002 at 8:09 PM

Rogers Hi-Speed (cable)

It's pretty reliable. I also work for their phone tech support, so I hear people bitch and complain all day about how bad/slow/unreliable it is.

Of course, I know how to fix it if it breaks

MatrixCubed
http://MatrixCubed.cjb.net

[edited by - MatrixCubed on July 27, 2002 9:16:04 PM]

masterg

Jul 27, 2002 at 10:12 PM

I am using "Cox Cable". ( the name is not a lie

) My connection occasionally - usually once every week goes down but is up within the hour. The only problem I have with them are the ping spikes I get using early in the morning (12-4am), but not during the afternoon or night.

andromeda

Jul 27, 2002 at 11:10 PM

RoadRunner, from TimeWarner. Great ISP, rarely ever down, no bandwith caps, and FAST. They also have very lenient restrictions on what you do with your bandwith...LANS are no problem.

They also have great service. I called them up the other day to find out whether they bind to a MAC address or not, and the first lady I talked to answered my question.

elendil67

Jul 27, 2002 at 11:51 PM

I use SBC Ameritech... it''s not the greatest, fastest, but it''s ok (it got rated a D- in PC Mag''s thing). Optimum Online got an A+ I think. I want to switch to someone called TDS Metrocom, which I think is just regional... but then again, I did just get DSL two weeks ago

.

.elendil67

aegrimonia

Jul 27, 2002 at 11:56 PM

I''m using At&t broadband... has been flawless in about 6 months.. no down times, no website outtages.

Andrew Nguyen

Jul 27, 2002 at 11:59 PM

I have Cox Cable for TV! (Oh, wait, that doesn''t count)

Colin Jeanne

163

Colin Jeanne

Jul 28, 2002 at 1:37 AM

When I had RoadRunner it was ALWAYS down. It would be down for hours on end about ever two weeks. I thought that they had horrible customer service as well. hmmmm....

Anyway, now I have AT&T Broadband and it''s been perfect so far. I hate their phone help system though. Their voice thing is too damn slow

I will not make a list of links... I will not make a list of links... I will not make a list of links...
Invader''s Realm

Mithrandir

235

Mithrandir

Jul 28, 2002 at 9:22 AM

Adelphia, consistently rated the worst ISP in america on www.dslreports.com

munkie

Jul 28, 2002 at 9:26 AM

Wow, it seems my ISP is number one on dslreports.com.

All j00r bandwidth are teh belong to me.

C-Junkie

139

C-Junkie

Jul 28, 2002 at 11:29 AM

Nobody ever mentions where they are...

RoadRunner _in Wisconsin_ is excellent

I had a two-day down time in january... but not since, so I''m happy

Facehat

144

Facehat

Jul 28, 2002 at 2:17 PM

Earthlink, which is pretty reliable (down for maybe an hour every two weeks). It's pretty slow, but that's because the phone lines outside our house are horrible (tech support said it was miraculous that DSL even works under those conditions

). In theory it should be a 1.5 Megabits per second line, but in practice we get 200 kilobits.

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[edited by - The Senshi on July 28, 2002 3:19:08 PM]

sanguineraven

Jul 28, 2002 at 2:55 PM

NTL 128k Broadband.

I can''t really tell when ''downtime'' is but I often get signed off, and usually you just reboot computer and set top box and all is well but when ''downtime'' happens, which i THINK is downtime it disconnects me and it wont reboot the set top box for a few hours.

If this is downtime every few weeks

and lasting 10mins - a few hours

NTL dont have very good customer services either

What about me? What about Raven?

Crazy_Vasey

Jul 28, 2002 at 3:04 PM

I''ve had NTL 128K for about a month and had zero downtime.

Arion

Author

Arion

Jul 28, 2002 at 5:22 PM

Thanks for the replies !

Looks like I''m not the only one with occasional ISP trouble, though I''m pretty happy with the one I have now. I can live without the internet, wait, no I can''t. Gee, I wonder what life is like with no internet. I''m an information junkie, I shudder at the thought.

Guy

elendil67

Jul 31, 2002 at 7:57 PM

Yea, I have heard that Roadrunner in Wisconsin is good. But I don''t like cable, especially since I''m in Milwaukee, so I bet it can slow sometimes.

.elendil67

C-Junkie

139

C-Junkie

Jul 31, 2002 at 10:06 PM

sounds like you bought into the myth that cable internet slows down magically as more people use it...

elendil67

Jul 31, 2002 at 11:24 PM

Well, a neighborhood does share a cable connection...

.elendil67

KalvinB

Jul 31, 2002 at 11:33 PM

"sounds like you bought into the myth that cable internet slows down magically as more people use it..."

It''s not magic. Bandwidth is a limited resource. If you have 100Mbit of bandwidth and one person is using 1Mbit, you''ve only got 99Mbit left to share. If that 99Mbit gets claimed and more people want some, everyone starts to see a drop. If 200 people want to use a 100Mbit line they''re only going to get 500bytes each if all are using the most they can get.

Or do you believe in the bandwidth fairy?

Ben

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