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GDNET+ Issues

Started by Anexa85 Jul 22, 2008 at 8:38 AM 6 replies 900+ views

Original Post

Jul 22, 2008 at 8:38 AM

I'm not sure where to put this but I have tried e-mailing you guys and haven't gotten a response yet. I paid 12.95 through paypal for a 3-month GDNet+ membership yesterday and my account hasn't been upgraded yet. I'm not sure how long it is supposed to take and wanted to make sure everything went through ok. You can e-mail me at anexa85@gmail.com.

capn_midnight

Jul 22, 2008 at 8:57 AM

That's weird, because it's usually immediate. I know there have been some issues with the site in the last couple of months (something about ants eating at the wiring on the server, seriously), so maybe you're the first person to have tried to upgrade their account since then.

Anexa85

Jul 22, 2008 at 9:05 AM

Oh ok. Thanks for the explanation, I figured it would be immediate but was surprised today when it still hadn't been upgraded. Should I just request a refund for now or who do I talk to if they can't fix it?

dmatter

Jul 22, 2008 at 9:16 AM

Has the money left your account? The problem might not be Gamedev's.
Other than that, I suggest you sit tight till a staff member in the know comes to peruse this thread. If for some reason that doesn't happen then you can PM one - though I'm not sure who'd be best to contact, supposedly frizzlefry but I'm not sure how active she is.

Iftah

Jul 22, 2008 at 9:25 AM

try paying again, but attach a debugger first.

Oluseyi

Jul 22, 2008 at 9:28 AM

Email support at gamedev dot net

nullsquared

Jul 22, 2008 at 9:43 AM

Quote:
Original post by Iftah
try paying again, but attach a debugger first.

[lol]

Don't forget to set a break point!

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