3DS Max animation bone alignment issue

Hi all,

Simple problem here (I think). I have have a character model from a friend that is all rigged and ready to animate. However, if I rotate his thigh like he's kicking, the bottom of his foot stays parallel to the floor.

Here's a pic.

Also, if I rotate his spine, both hands continue facing forward instead of rotating with the spine:

Pic here.

What is causing this? And how do I get rid of it? I'm assuming the bones are locked or something like that?

Thanks,
Benny

edit:
I'm using 3ds Max 2008

[Edited by - bennyW on October 31, 2010 8:45:56 PM]